SAP Knowledge Base Article - Public

3382506 - Error displayed when adding VLS settings to an Instructor

Symptom

Getting error when adding VLS settings to an Instructor. 

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Learning

Cause

MS Teams permissions would need to be checked. 

Resolution

This error is not from the LMS side. The permissions which are set for the instructor in MS Teams need to be reviewed to confirm they are correct. 

This is not something which LMS support can assist with as it is outside of the LMS system and the support scope. Any further issues with the MS teams permissions would need to be addressed by Microsoft support. 

See Also

3113230 - Microsoft Teams - VLS Implementation Supplementary Links + FAQs

Keywords

VLS, MS Teams, Instructor, The user account could not be created on Teams VLS Server, Insufficient privileges to complete operation , KBA , LOD-SF-LMS-VLS , Virtual Learning System , Problem

Product

SAP SuccessFactors Learning all versions