SAP Knowledge Base Article - Public

3382574 - Copy action not available in Sales Quote


When setting up copy action in Workflow for desired status, the action is still not available in Sales Quote.


SAP SALES CLOUD CPQ connected with Cloud for Customer

Reproducing the Issue

  1. Go to Quote List page;
  2. Find any quote created in C4C;
  3. Copy action is not available.


Desired behavior of application.


The copy action is not possible for Sales Quote from CPQ perspective, it is only allowed from C4C. Nevertheless, the action should be correctly set in Workflow for desired status in order to copy the quote correctly.

See Also


CPQ, C4C, Quote, Sales Quote, Workflow, Copy , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Bug Filed


SAP CPQ 2023 ; SAP Cloud for Customer core applications all versions