SAP Knowledge Base Article - Public

3382776 - Legacy v2 APIs Are Failing for Continuous Performance Management


After upgrading to Latest Continuous Performance Management, v2 APIs are no longer working.


SAP SucessFactors Continuous Performance Management

Reproducing the Issue


Latest CPM does not support v2 APIs


Option 1: Update the APIs to ODATA V4 or REST APIs

  1. Test Feedback APIs using SAP Business Accelerator Hub for SAP SuccessFactors ODATA V4 APIs - Continuous Feedback
  2. Test Activity REST APIs using SAP Business Accelerator Hub for SAP SuccessFactors REST APIs - Activities
  3. Please review Using Continuous Performance Management - Getting Started with the Latest Version of Continuous Performance Management to configure settings and permissions.

Option 2 (only applies to customers pushed to Latest CPM in the 2H2023 release): Temporarily Rollback Latest Continuous Performance Management

Please note before proceeding:

  • Customers who manually upgraded cannot utilize this process. Option 1 will need to be used to correct the APIs
  • Changes may be lost IF any actions or activities occured while using the latest version after the automatic upgrade and before your rollback to the legacy version
  • The roll back MUST be completed:
    • In Preview within 30 days of the Preview release
    • In Production within 30 days of the Production release
  • Once the 30 day window has passed, the option to rollback will not be available in Upgrade Center
  • The rollback can be completed once in each environment, and it will no longer show in Upgrade Center
  • The legacy version of Continuous Performance Management is scheduled to be deleted with the 1H 2024 release. All instances of CPM will be upgraded to the latest version with the 1H 2024 release and no additional opt-out is offered.

Follow the steps in Using Continuous Performance Management - Allowing Opt-Out of Latest Version to Temporarily Remain on Legacy Version of Continuous Performance Management

See Also


success factors, SF, SFSF, CPM, upgrade, migrate, migrated, migrating, release, update, updating, updated, integrations, third-party, 2311, 2H 2023, legacy, latest , KBA , LOD-SF-CPM-ADM , Admin Center, RBP. Permissions and Settings , LOD-SF-CPM-FBK , Achievement Feedback, Get Feedback , Problem


SAP SuccessFactors Performance & Goals 2311