SAP Knowledge Base Article - Public

3382799 - Rollout Schedule for Personalized Recommendations

Symptom

Powered by the machine learning technology of SAP AI Business Services, personalized recommendations are generated to users, in one place, on the new Learning home page. This article will provide the rollout schedule.

Environment

SAP SuccessFactors Learning

Resolution

Last Updated: November 27th

To ensure a smooth and seamless activation of this feature, we have planned a staggered release, meaning that this feature will be progressively rolled out after the production upgrade, with priority given to the early adopters that have the feature currently enabled in production. We will provide more details on the staggered release as they become available.

Note: The early adopter program is no longer active. You can continue to access the existing personalized recommendations on the old learning home page in instances where it is already enabled till the end of 2023. In order to access personalized recommendations, enable the Integrated Learning Experience (new Learning Home page) available with the 2H 2023 release. 

Follow these steps to enable Personalized Recommendations in the new Integrated Learning Experience in their instance:

  1. Enable Personalized Recommendations in the new Learning Home Page: There is a link to a demo with details on the enablement steps on the What’s New Viewer page - Personalized Recommendations Available on the New Learning Home Page.
  2. Track the enablement status on the Integrated Settings page for the new experience - Integrated Settings for The New Learning Experience. The processing to generate the recommendations is multi-step and involves aggregating the data running the algorithms and post-processing, and this can take several days to complete.
  3. Integration sealing is a prerequisite to enable the new Integrated Learning Experience. Customers can check the integration sealing status for an instance on the Integrated Learning Settings page in Learning Administration, as described in step 2 above. Instructions on sealing an integration are on Platform Integration Request for Sealing by Administrator.

DC23 (KSA) and DC30 (China) will not be able to use Personalized Learning Recommendations due to data transfer and technical challenges. This is actively being worked on and further updates will be provided in 2H 2024.

Data CenterPreview StatusProduction Status
DC47Not EnabledNot Enabled
DC74Not EnabledNot Enabled
DC50Not EnabledNot Enabled
DC22Not EnabledNot Enabled
DC52Not EnabledNot Enabled
DC60Not EnabledNot Enabled
DC41Not EnabledNot Enabled
DC62Not EnabledNot Enabled
DC66Not EnabledNot Enabled
DC55Not EnabledNot Enabled
DC70Not EnabledNot Enabled
DC33Not EnabledNot Enabled
DC57Not EnabledNot Enabled
DC23Not PlannedNot Planned
DC30Not PlannedNot Planned

See Also

For an overview of SAP's sub-processors providing data processing relevant services on behalf of SAP to its customers, review the information on the SAP Sub-processors & Data Transfer Factsheets.

Keywords

Learning, Personalized, recommendations, release, schedule, 2h, 2023, , KBA , LOD-SF-LMS-ADM , System Admin, Global Variables, References , How To

Product

SAP SuccessFactors Learning 2311