SAP Knowledge Base Article - Public

3382805 - Obsolete/Locked Employee Is Visible To Be Assigned (or Is Already Assigned) to an Opportunity


Obsolete/Locked Employee is getting assigned to Opportunity Sales Team.


SAP Cloud for Customer

Reproducing the Issue

1. Go to the "Sales" work center;
2. Navigate to Opportunities;
3. Select any Opportunity and open it.
4. Go to Sales Team area in Overview.
Result: You will see that the Obsolete/Locked Employee is assigned as Area Manager.


The employee is still related to an Account Team, so it's appearing as valid even being Obsolete/Locked.


To avoid this type of issue, you should:
- Delete the relationship in the account team, or
- Restrict the validity of the relationship in the account team (via personalize, you can see start/end date);


Obsolete; Locked; Assign; Employee , KBA , LOD-CRM-EMP , Employee , Problem


SAP Cloud for Customer core applications 2308