SAP Knowledge Base Article - Preview

3382840 - Rendering issues after upgrade on Enterprise Portal - NW7.5


  • After upgrading SP on NW7.5, the Portal shows rendering issues such as:
    • Blank screen;
    • Missing icons;

  • The following exception can be seen on the defaultTrace files: 

    com.sapportals.portal.prt.component.PortalComponentException: Error in service call of JSP Resource
    Application name :
    Component :
    Component class : com.sapportals.portal.pb.layout.PageLayout
    Caused by: com.sapportals.portal.prt.runtime.PortalRuntimeException: Error while running compiled JSP
    Caused by: java.lang.IllegalStateException
    at com.sapportals.htmlb.rendering.PageContextFactory.createPageContext(



  • SAP NetWeaver 7.5


SAP Enterprise Portal all versions ; SAP NetWeaver Application Server for Java all versions


Upgrade, NW7.5, NW, Error in service call of JSP Resource,, not working, blank screen, empty page, can't access Portal, rendering, update, support package,  , KBA , EP-PIN-NAV , Navigation , Problem

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