Symptom
- After upgrading SP on NW7.5, the Portal shows rendering issues such as:
- Blank screen;
- Missing icons;
- The following exception can be seen on the defaultTrace files:
[EXCEPTION]
com.sapportals.portal.prt.component.PortalComponentException: Error in service call of JSP Resource
Application name : com.sap.portal.layouts.default
Component :
pcd:portal_content/administrator/content_admin/content_admin_role/com.sap.portal.content_admin_ws/com.sap.km.AdminContent/com.sap.km.AdminContentExplorer/fullWidth
Component class : com.sapportals.portal.pb.layout.PageLayout
Caused by: com.sapportals.portal.prt.runtime.PortalRuntimeException: Error while running compiled JSP
Caused by: java.lang.IllegalStateException
at com.sapportals.htmlb.rendering.PageContextFactory.createPageContext(PageContextFactory.java:90)
Read more...
Environment
- SAP NetWeaver 7.5
Product
SAP Enterprise Portal all versions ; SAP NetWeaver Application Server for Java all versions
Keywords
Upgrade, NW7.5, NW, Error in service call of JSP Resource, com.sap.portal.layouts.default, not working, blank screen, empty page, can't access Portal, rendering, update, support package, , KBA , EP-PIN-NAV , Navigation , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.