Symptom
When granting permissions to non-hierarchical relationships (HR, Matrix and Custom Managers), you can follow this non-hierarchical relationship for only one level. Beyond the first level, you can cross over to the standard manager hierarchy if desired to go deeper.
For example, using the Matrix Manager relationship, you can use hierarchical depth to accomplish the following:
- 1 Level Deep: Matrix Managers has permission for their Matrix Reports.
- 2 Levels Deep: Matrix Managers has permission for their Matrix Reports and the Direct Reports of their Matrix Reports.
- All Levels Deep: Matrix Managers has permission for their Matrix Reports (1 level deep) and the Direct Reports, all levels deep of the manager hierarchy of their Matrix Reports.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
SAP SuccessFactors Employee Central
- Job relationship
- Role-based permission
Reproducing the Issue
There are five users: A, B, C, D, E
A's Matrix Manager is B
B's Matrix Manager is C
D's Matrix Manager is C
D's Direct report is E
"Include access to the Reports of the Granted User’s HR Reports(All levels down) is granted for C's target population, then C has permission for B, D and E, doesn't have permission for A.
Resolution
See Also
Keywords
non-hierarchical relationships (HR, Matrix and Custom Managers) , KBA , LOD-SF-EC-RBP , Roles & Permissions (EC Core only) , Problem
Product
Attachments
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