SAP Knowledge Base Article - Public

3382931 - Memory error when exporting story in Content Network

Symptom

  • Error: 'Object 'xxx' failed to export: io.netty.util.internal.OutOfDirectMemoryError: failed to allocate 16384 byte(s) of direct memory (used: 10471501, max: 10485760)'

Environment

  • SAP Analytics Cloud (Enterprise) 2023.16.10

Reproducing the Issue

  1. Logon SAC and go to Transport->Export
  2. In Content Network, create a new job
  3. Choose the issue story and set destination.
  4. Click Export button to start export.
  5. The export job fails with error.

Cause

This issue is currently under investigation by development.

Resolution

This issue is currently under investigation by development.

See Also

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Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC, sap analyst cloud, connected, failure, stopped, sap analyst cloud , KBA , LOD-ANA-ACN , SAC Content Network , Problem

Product

SAP Analytics Cloud all versions