SAP Knowledge Base Article - Public

3382931 - Memory error when exporting story in Content Network


  • Error: 'Object 'xxx' failed to export: io.netty.util.internal.OutOfDirectMemoryError: failed to allocate 16384 byte(s) of direct memory (used: 10471501, max: 10485760)'


  • SAP Analytics Cloud (Enterprise) 2023.16.10

Reproducing the Issue

  1. Logon SAC and go to Transport->Export
  2. In Content Network, create a new job
  3. Choose the issue story and set destination.
  4. Click Export button to start export.
  5. The export job fails with error.


This issue is currently under investigation by development.


This issue is currently under investigation by development.

See Also

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