SAP Knowledge Base Article - Public

3383107 - Prepare for Day 1 tasks are not visible for onboardees - Onboarding

Symptom

Prepare for Day 1 tasks are not visible for onboardees, manager can see all items but the onboardee has empty fields.

Environment

SAP SuccessFactors Onboarding

Cause

Translation

Resolution

Checklist Configuration need to have translation. Even for same location as example: System default language is UK.

There must be a translation form UK on the task.

  1. Go to Manage Onboarding and Offboarding Tasks
  2. Prepare for day one lists
  3. Edit on UK Prepare for Day One List.
  4. Click on globe symbol against each give translations for English (United Kingdom) locale.

Note: It is not enough for this case only "default", because non admin external user page is not honoring the default, different from admin user that can see task translation as it is getting from default translation.

Keywords

Prepare, for, day, 1, onb, obx, onboarding, translation, uk, checklist, onboardee, not, visible, globe, task , KBA , LOD-SF-OBX-NHA , New Hire Activities (activities, tasks, buddy, equipment) , Problem

Product

SAP SuccessFactors Onboarding all versions