SAP Knowledge Base Article - Public

3383107 - Prepare for Day 1 tasks are not visible for onboardees - Onboarding

Symptom

  • Prepare for Day 1 tasks are not visible for onboardees, manager can see all items but the onboardee has empty fields.
  • When the locale is set to English UK, the checklist appears blank; when the locale is switched to non-English (like Chinese), each item in the checklist can be seen. 

Environment

SAP SuccessFactors Onboarding

Cause

Missing Translation

Resolution

Checklist Configuration need to have translation. Even for same location as example: System default language is UK.

There must be a translation form UK on the task.

  1. Go to Manage Onboarding and Offboarding Tasks
  2. Prepare for day one lists
  3. Edit on UK Prepare for Day One List.
  4. Click on globe symbol against each give translations for English (United Kingdom) locale.

Note:

  1. It is not enough for this case only "default", because non admin external user page is not honoring the default, different from admin user that can see task translation as it is getting from default translation.
  2. If the locale cannot be found, the system needs to be switched to any non-English locale first, and then English (United Kingdom) locale will appear.

Keywords

Prepare, for, day, 1, onb, obx, onboarding, translation, uk, checklist, onboardee, not, visible, globe, task , KBA , LOD-SF-OBX-NHA , New Hire Activities (activities, tasks, buddy, equipment) , Problem

Product

SAP SuccessFactors Onboarding all versions