SAP Knowledge Base Article - Preview

3383142 - Which S-user ID authorizations are required for support case handling? - SAP for Me

Symptom

  • Can't send a case
  • Can't submit a case
  • Unable to send a case to SAP
  • Unable to edit a case
  • Can't reply to a case
  • Unable to close a support case
  • Can't close a case
  • Cannot close a case
  • Can't open a case


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Environment

 SAP for Me > Get Support (Case creation)

Keywords

S-user, Berechtigungen, Meldungsberechtigungen, Berechtigungen zur Meldungserstellung, Meldung erstellen, Meldung schließen, Case handling, Case handling authorizations mcc , KBA , XX-SER-FORME , SAP for Me , How To

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