Symptom
- This KBA outlines the scope of support for our on-premise product and clarifies the responsibilities of both the customer and SAP
- It is essential to understand the responsibilities required for managing an on-prem product to provide effective support and avoid misunderstandings
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Environment
SAP BusinessObjects Business Intelligence Platform 4.x
Keywords
supportability, infra, infrastructure, db, server, aws, cloud, responsibility, responsible, model, manage, networking, network, vm, machine, scope, definition, statement , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem
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