SAP Knowledge Base Article - Preview

3383186 - Scope of Support for On-premise SAP Business Objects Business Intelligence Platform

Symptom

  • This KBA outlines the scope of support for our on-premise product and clarifies the responsibilities of both the customer and SAP
  • It is essential to understand the responsibilities required for managing an on-prem product to provide effective support and avoid misunderstandings


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Environment

SAP BusinessObjects Business Intelligence Platform 4.x

Product

SAP BusinessObjects Business Intelligence platform all versions

Keywords

supportability, infra, infrastructure, db, server, aws, cloud, responsibility, responsible, model, manage, networking, network, vm, machine, scope, definition, statement , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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