SAP Knowledge Base Article - Public

3383215 - Create output document directly in PDF doesn't have same layout as Word output

Symptom

The .docx layout and the .pdf layout in quote document generation are different, the .pdf lacks the header row.

Environment

SAP SALES CLOUD CPQ

Reproducing the Issue

  1. Go to any quote in CPQ system;
  2. Execute action generate documents;
  3. Generate Product proposal in Word;
  4. Execute step 1-2 again and Generate Product proposal in PDF;
  5. Notice difference, in the PDF the table header row is not repeated on every page.

Repeat Header Row should be set.

Cause

This is a known issue caused by the external library Aspose, used in the document generation tool.

Resolution

Currently there is no workarounds on this.

Keywords

CPQ, Word, PDF, docx, document generation, Apose , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Known Error

Product

SAP CPQ 2023