3383261 - AINV-1189: Adding Comments for Suppliers When Denying Invoices in Ariba

Approvers in Ariba Buying and Invoicing can now add Comments which are visible to Suppliers, when denying Invoice which is submitted by Supplier from Business Network.

1. The feature AINV-1137 : Require comments to supplier for invoice deny is enabled automatically in all sites after November 2023 release.

2. Comments to suppliers can also be made mandatory. To make Comments mandatory on Invoice denials, Application.Invoicing.SupplierCommentsRequiredOnInvoiceDenial needs to be enabled. A member of the Customer Administrator group sets this parameter in the Intelligent Configuration Manager workspace. 

3. The Comments entered can be seen in the history of the Invoice in Ariba Buying and Invoicing.

4. Regardless of this parameter setting, users who deny an invoice (INV) document can enter comments for the supplier in the Comments to Supplier field in the user interface. Setting this parameter to Yes turns on the following additional functionality:

• Users can include comments to suppliers when denying invoices through email approval. Comments can be entered in the space provided in the message body of the email notification.

• Comments to the supplier are mandatory for invoice denials.
  This feature applies to only Invoice document and not Invoice Reconciliation.
  

Comments in denial 
Deny Invoice
visible to supplier , KBA , BNS-ARI-INV , Invoicing , Product Enhancement