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SAP Knowledge Base Article - PreviewSymptom
In AO, a default workbook is set. The datasource BW system of the default workbook is different from the BW system that launches query from RAAOE.
In this case, when launching a query/workbook from RAAOE, error occurs:
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TICKET: Failed to get a new re-entrance ticket within 10s.
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If AO is started from Windows start menu and the same query is inserted directly with 'Open Data Source', there is no issue even if the default workbook is set.
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Environment
SAP Analysis for Microsoft Office
Product
SAP Analysis for Microsoft Office all versions
Keywords
KBA , BI-RA-AO-XLA , Excel Addin , Problem
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