SAP Knowledge Base Article - Public

3383615 - Custom Status shows incorrectly in SAC Stories


You have built a story using the field Custom Status but shows incorrect data in the story when compared to the Opportunity.


SAP Cloud For Customer

Reproducing the Issue

  1. Go to Business Analytics.
  2. Go to Design Stories.
  3. Open one of your stories that can show the field "Custom Status". (Most likely a story that involves an opportunity data source)
  4. Compare the data of the field "Custom Status" in the story and in the actual opportunity.
  5. You notice that Opportunity ABC shows a different custom status to that of the value in the story.


The characteristic USER_STATUS_CODE(Custom Status) is a compounded characteristic. This means that it's value is concatenated with that of another characteristic, DOC_PROCESSTYPE(Processing Type)

Currently this feature is not supported in Embedded SAC. Due to this, the correct value is not derived in the story


Please register this requirement on the ideas forum: On this forum, other customers can vote for your requirement which will give us a better understanding on the priority of this functionality. Our product management delivers the features requested here according to priority and technical feasibility and effort.


custom status, Embedded SAC, stories, SAC, opportunity, incorrect, wrong, missing , KBA , AP-RC-ANA-SAC , C4C, ByD: SAC Integration , Product Enhancement


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions