SAP Knowledge Base Article - Public

3383632 - Send Email in 'Display Line Items in General Ledger' date format issue – SAP S/4HANA Cloud 2308

Symptom

  • When sending a URL with the Send Email or MS Teams Integration functionality within 'Display Line Items in General Ledger' app to a user with a different date format the system results in error.
  • The URL is sent in senders date format if the receivers user has an alternate date format the system results in error.
  • Error message "Invalid search criteria Please enter a key date." despite the key date being maintained.

Environment

S/4HANA Cloud 2308

Reproducing the Issue

  1. Display Line Items in General Ledger App.
  2. Enter input parameters.
  3. Share.



  4. Send Email.



  5. Send to a user with a different date format.  (Date Format above MM/DD/YYYY, Date Format Below MM-DD-YYYY)



  6. Error message "Invalid search criteria Please enter a key date."

Cause

Known issue with CE2308.

Resolution

This is resolved with the release of CE2402. 

Keywords

F2217, Dates, Key Dates, DD/MM/YYYY, DD-MM-YYYY, Default Values, User settings, Language & Region, Gregorian Date, ISO8601, Japanese Date, Islamic Date, Iranian Date, M/S Teams, UI5 , KBA , FI-FIO-GL-IS-2CL , Reporting Apps (Public Cloud) , Problem

Product

SAP S/4HANA Cloud 2308