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3383770 - AdaptiveProcessingServer 'Running with Errors' and Security Token Service under the Server Properties shows 'The service did not start' after BI 4.3 upgrade


  • After the upgrade from BI 4.3 SP02 Patch 11 to BI 4.3 SP03 Patch 4, the Adaptive Processing Server is running with errors.
  • The server properties of the affected Adaptive Processing Server reflects error 'The service did not start' for Security Token Service.



  • SAP BusinessObjects BI platform (BI) 4.3 SP03 Patch 4
  • Server OS:  Windows Server 2016


BI 4.3 4.2 AdaptiveProcessingServer Adaptive Processing Server unable to start STS ngdbc.jar post upgrade  , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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