SAP Knowledge Base Article - Public

3383825 - Down Payment Request Showing in Exception Status but there are no Errors

Symptom

You have created a down payment request and all details are correctly entered but when you select "Post" , it shows "Exception" status, however there are no errors in the Exceptions tab or on selecting "Check" button.

Environment

SAP Business By Design

Reproducing the Issue

  1. Go to Supplier Invoicing work center
  2. Select view: invoices and Credit memos
  3. Search for the relevant down payment request
  4. Select Check
  5. No errors/warnings displayed
  6. Now select Post
  7. The document gets saved but status is in "Exception"

Cause

The down payment request is created for company belonging to country India and the supplier is from a different country, in such case, down payment request with withholding tax is not supported in Business by Design system.

Resolution

This is a known limitation. Kindly remove the withholding tax from Items->Taxes->Withholding Tax Details sub tab, and then the down payment request will become consistent.

Keywords

not able to post down payment request, down payment in exception status, no errors in down payment request, down payment request with withholding tax , KBA , SRD-SRM-SI , Supplier Invoicing , SRD-SRM-PRO , Purchase Requests and Orders , AP-SIP-SIV , Supplier Invoice , Problem

Product

SAP Business ByDesign all versions