3383829 - Employee Import error "The user is purged from database"

When trying to change a username of a user, the system throws the error below:
"The user is purged from database. If you want to create a new user with the username, please first use the user ID in the brackets to permanently purge the user through Admin Center > Data Retention Management > System Identifier Purge"

SAP SuccessFactors HXM Suite

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