Symptom
Segmentation Templates are not visible in Campaign Designer.
Environment
SAP Marketing Cloud
Reproducing the Issue
- Go to Campaign App
- Open the Campaign ID
- Navigate to the Target Group node
- Under select Target Group navigate to Segmentation Templates
- Here you are not able to find the segmentation templates the result is none
Cause
The segmentation template list displayed is based on the default segmentation profile.If a default profile is defined (among multiple profiles for the segmentation object), the default profile related building blocks in Segmentation Template.
Note:simultaneously, you cannot have the two-segmentation profile set as default for segmentation templates.
Resolution
System works as designed the segmentation template list displayed is based on the default segmentation profile.
See Also
Keywords
Campaign UI, Campaign Designer, segmentation template, segmentation profile, Target Group , KBA , CEC-MKT-SEG , Segmentation , CEC-MKT-CPG , Campaign , Problem