SAP Knowledge Base Article - Preview

3383874 - Support responsibilities for Cloud Integration for data services

Symptom

The purpose of this KBA is to: 

  1. clarify the landscape set up of a Cloud Integration for data services system.
  2. verify the parties responsible for maintaining and supporting each part of the system.
  3. clarify the SAP Organization to contact and support component to select should you require assistance from SAP.


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Environment

SAP Cloud Integration for Data Services

Product

SAP Cloud Integration for data services all versions

Keywords

HCI, CPI-DS, Create PSE, websocket rfc, Public cloud, private cloud , KBA , LOD-HCI-DS-CLD , Cloud Server, UI, Task Promotion, Web Services , LOD-HCI-DS-AGNT , On-Premise Agent, Connectivity, Task Run errors , Problem

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