SAP Knowledge Base Article - Public

3383889 - Incorrect search results when admin is running search queries

Symptom

An admin has no domain restriction in any of the roles assigned.

However when running search results on Item entity, for example, the search results are only showing results from one domain when no filters are entered completing the search. 

Environment

SAP SuccessFactors Learning

Cause

The search selector for the item entity has been customized to include a default domain.

Resolution

You will need to review your search selector configuration to revert or update any previous change made.

Note that any updates made to any search selector is not supported as it is classified as customization from the default values. Please before any changes are completed it is advisable to make a backup of search you are updating.

Keywords

Domain, Admin, Search Selector, configuration , KBA , LOD-SF-LMS-ADM , System Admin, Global Variables, References , Problem

Product

SAP SuccessFactors Learning all versions