3384114 - "The following error message comes from the external data service: status 500 body" when importing data from SAP S/4HANA Cloud using OData in SAP Analytics Cloud

Importing data from S/4HANA Cloud using OData fails with the following error message:

• The following error message comes from the external data service: status 500 body:<?xml version="1.0" encoding="utf-8"?><error xmlns="http://.../metadata"><code> RAISE_SHORTDUMP </code><message>Runtime Error: 'RAISE_SHORTDUMP'.
  The OData request processing has been abmormally terminated. If you use SAP S/4HANA Cloud, please create an incident. Otherwize, if "Runtime Error" is not initial, launch ADT feed "Runtime Errors" or transaction ST22/SM21 (system log Analysis) for details and analysis.</message><timestamp>20230804181514></error>

SAP Analytics Cloud 2023.16.4

1. Log in to SAP Analytics Cloud tenant;
2. From the main menu, go to Modeler and open the model you would like to import data in to;
3. Switch to Data Management Workspace;
4. Select an import Job;
5. Click on the 3 dots on the right;
6. Select Refresh;
   After refreshing the import job, you will see the pop-up with the "Couldn't refresh the data" error message.
7. When going to the Data Timeline, you will see the error message: 
   The following error message comes from the external data service: status 500 body:<?xml version="1.0" encoding="utf-8"?><error xmlns="http://.../metadata"><code> RAISE_SHORTDUMP </code><message>Runtime Error: 'RAISE_SHORTDUMP'. The OData request processing has been abmormally terminated. If you use SAP S/4HANA Cloud, please create an incident. Otherwize, if "Runtime Error" is not initial, launch ADT feed "Runtime Errors" or transaction ST22/SM21 (system log Analysis) for details and analysis.</message><timestamp>20230804181514></error>

The issue is currently under investigation by development.

The issue is currently under investigation by development.

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SAP Analytics Cloud tenant, SAC, Modeler, Model, Import, Acquired, Job, Data Management, Refresh, Update, "Couldn't refresh the data", error, fail, "The following error message comes from the external data service: status 500 body", SAP S/4HANA Cloud, "Runtime Error". , KBA , LOD-ANA-AQU-ODATA , Acquiring Data into SAC using an ODATA connection , Problem