SAP Knowledge Base Article - Public

3384146 - Quality check in check tool - Onboarding

Symptom

You can identify and validate Onboarding initiation issues using the checks present in the Initiate Onboarding from Recruiting area of the Check Tool. You can access these check by navigating to Home  Check Tool and selecting one of the following checks from the System Health and Validation tabs:

Check NameTabCheck Description
BPE process flow exists for initiation from RecruitingSystem HealthThis check validates if Onboarding process flow necessary for initiation from Recruiting is available and active in the system. In addition, it proposes a solution in case of an error.
Data mapping between Recruiting and Onboarding is consistentValidationThis check helps you identify the field or entity that is having the issue and why the data has not been sent from Recruiting.
Process trigger object exists for the new hireValidationThis check validates the availability of Process Trigger object and provides the ability to apply a quick fix.
First rehire verification completed or skipped for the new hireValidationThis check enables you to identify if a new hire isn't present in the Onboarding Dashboard (New) due to the pending rehire verification.
Process object exists for the new hire with a valid statusValidationThis check identifies and proposes solutions for errors related to Process object for the new hire.
 
For optimized check results, ensure to select Onboarding from the Application dropdown list.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Onboarding

Resolution

Check below the steps on how to use the check tool:

  1. In the search bar type "check tool"
  2. On the top click "Validation"


  3. In the field "Application" type and select "Onboarding"




  4. Four options will appear, select the option that fits current scenario as in the screenshot below. Select one of them by clicking in the radio button and then "Go" 

  5. Click on run check and the system will ask for "application ID"



  6. Wait for the system displays what the issues are and how to fix them and how many issues are found in that specific "application ID"

See Also

For detailed information on using these checks, refer to the Checks to Troubleshoot Issues Related to Initiate Onboarding from Recruiting blog: Checks to Troubleshoot Issues Related to Initiate Onboarding from Recruiting

Keywords

onb, bizx, obx, onboarding, check, tool, quality, initiate. candidate, data, rcm , KBA , LOD-SF-OBX , Onboarding 2.0 , How To

Product

SAP SuccessFactors Onboarding all versions