SAP Knowledge Base Article - Public

3384403 - After editing, saving and re-opening the story, the created chart will show different level of the hierarchy as it was saved in SAP Analyitcs Cloud (SAC)

Symptom

  • After editing, saving and re-opening the story, the created chart will show different level of the hierarchy as it was saved in SAC.
  • The issue is reproducible with only with a specific dimension "Cost Center" and only a specific hierarchy level e.g. Level 2.
  • Only reproducible with charts.

 

Environment

  • SAP Analytics Cloud (Enterprise) 2023.16.10

Reproducing the Issue

    1. Create a story based on a live model.
    2. Insert a chart.
    3. Add a dimension hierarchy a hierarchy level e.g. Level 2.
    4. Check the chart => shows the desired hierarchy level.
    5. Save and re-open the story.
    6. Check the chart => shows values for a different hierarchy level e.g. Level 3.

    Cause

    This issue is currently under investigation by development.

    Resolution

    This issue is currently under investigation by development.

    See Also

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    Keywords

    SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC, sap analyst cloud, connected, failure, stopped, sap analyst cloud, https://hcs.cloud.saphttps://hanacloudservices.cloud.saphttps://cloudanalytics.accounts.ondemand.comhttps://hanacloudservices-us.accounts.ondemand.comhttps://www.sap.comhttps://help.sap.com, predictive analytics (analysis), data analysis (analytics) tools, analytics tools, sap analytics cloud, data literacy, advanced analytics, data democratization, analytics software, real time analytics, self service analytics, advanced data analytics, analytics as a service, analytics cloud / cloud analytics, saas analytics, cloud bi, enterprise planning, cloud data analytics, cloud based analytics, analytics cloud platform, modern analytics, real time analysis, cloud analytics solution(s), what is sap analytics cloud, cloud analytics tools, analytics in the cloud, cloud analytics software epm, business intelligence , KBA , LOD-ANA-DES , Story Design & Visualizations , Problem

    Product

    SAP Analytics Cloud all versions