SAP Knowledge Base Article - Public

3384430 - Limit of employees when using spot awards

Symptom

Spot awards doesn't allow to add more than 20 employees at the same time.


Environment

SAP SuccessFactors Rewards and Recognition

Reproducing the Issue

  1. Open the recognize and reward someone page
  2. Select nominee
  3. Try adding more than 20 users

You will see that even clicking on the nominee no more than 20 nominees are selected.

Cause

This is a expected behaviour, even thought the system does not display an error message.

Resolution

  1. You can add the nominee in batches of 20.
    OR
  2. You can try to import them all in the following way:
    1. Go to Reward and Recognition Admin > select Manage Spot Awards and perform the below actions:
      1. Download the blank CSV for Upload Spot Awards.
      2. Fill out the CSV file and save it.
      3. Import it back to the system.

Keywords

Spot awards, Awards, Rewards, Maximum, Limit, SF, RNR , 20 limit, nominee, nominee limit,  spot award limit , KBA , LOD-SF-RNR-ASS , Award Submissions, Award Visibility , Problem

Product

SAP SuccessFactors Compensation all versions