SAP Knowledge Base Article - Public

3384476 - Search object order is not controlled by Configure Sorting by Entity

Symptom

Search object order is not controlled by Configure Sorting by Entity.

 

Environment

SAP SuccessFactors Employee Central

 

Reproducing the Issue

1. Go to Company Structure Overview

2. Choose Company Structure and click on Search, you can see dropdowns.

3.Click on Sorting button, and we can see a different order:

Cause

This is the current system behavior.

Resolution

This tool "Configure Sorting by Entity" is used to sort the order for objects like department, division, business unit etc. about how they are displayed in company structure overview which by default is by external code.

There is no specific order for dropdown of Company structure > Search. Whichever way it is stored in database that will be displayed and there is no specific logic. This is system design/limitation. 

We have a similar enhancement request, hence please give a kudo and our product may consider this enhancement in our future road map.

https://influence.sap.com/sap/ino/#/idea/269019

See Also

2826670 - How To Sort The Entities In Company Structure Overview?

Keywords

Company Structure Overview, object sorting order, search bar, sorting tool is not working , KBA , LOD-SF-EC-CSO , Company Structure Overview , Product Enhancement

Product

SAP SuccessFactors Employee Central all versions