SAP Knowledge Base Article - Public

3384481 - Unable to remove a model from a story in SAP Analytics Cloud (SAC)

Symptom

After deleting all visible references to a model in a story, the model still shows as being in use in the story and gives the message that "The model is in use" and references some widgets that are not visible.

Environment

  • SAP Analytics Cloud (Enterprise) 2023.8

Reproducing the Issue

  1. Create a story
  2. Add a model and some widgets that use the model
  3. Delete all the widgets that used the model
  4. Try to delete the model

Cause

This issue can occur on rare occasions when after attempting to remove a model and all references to the model, a widget can end up being invisible - no longer rendered.  It cannot be seen or interacted with and can only be found through the story definition object.  This invisible widget prevents complete removal of the model from the story.

Resolution

To resolve this issue:

  1. Copy all the visible page content to another page and delete the original page.  This will delete the invisible / orphaned widget.

See Also

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Keywords

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Product

SAP Analytics Cloud 1.0