SAP Knowledge Base Article - Public

3384481 - Unable to remove a model from a story in SAP Analytics Cloud (SAC)


After deleting all visible references to a model in a story, the model still shows as being in use in the story and gives the message that "The model is in use" and references some widgets that are not visible.


  • SAP Analytics Cloud (Enterprise) 2023.8

Reproducing the Issue

  1. Create a story
  2. Add a model and some widgets that use the model
  3. Delete all the widgets that used the model
  4. Try to delete the model


This issue can occur on rare occasions when after attempting to remove a model and all references to the model, a widget can end up being invisible - no longer rendered.  It cannot be seen or interacted with and can only be found through the story definition object.  This invisible widget prevents complete removal of the model from the story.


To resolve this issue:

  1. Copy all the visible page content to another page and delete the original page.  This will delete the invisible / orphaned widget.

See Also

Your feedback is important to help us improve our knowledge base.


SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC, sap analyst cloud, connected, failure, stopped, sap analyst cloud,,,,,,, predictive analytics (analysis), data analysis (analytics) tools, analytics tools, sap analytics cloud, data literacy, advanced analytics, data democratization, analytics software, real time analytics, self service analytics, advanced data analytics, analytics as a service, analytics cloud / cloud analytics, saas analytics, cloud bi, enterprise planning, cloud data analytics, cloud based analytics, analytics cloud platform, modern analytics, real time analysis, cloud analytics solution(s), what is sap analytics cloud, cloud analytics tools, analytics in the cloud, cloud analytics software epm, business intelligence, , KBA , LOD-ANA-DES , Story Design & Visualizations , Problem


SAP Analytics Cloud 1.0