SAP Knowledge Base Article - Public

3384491 - Profile Photo not transferred/created when rehiring a user with new employment

Symptom

Profile Photo not transferred/created when rehiring a user with new employment.

Environment

  • SAP SuccessFactors Employee Central: Rehire with New Employment
  • SAP SuccessFactors Employee Profile: Photo Management

Reproducing the Issue

  1. Go to Rehire Inactive Employee page.
  2. Rehire an inactive user (who have a profile photo) with new employment.
  3. Check the profile of new user and profile photo is not transferred or created.

Cause

Rehiring an employee using "Rehire with New Employment" the system creates a new User ID for the new employment. In such cases, photo transfer is not possible.

Resolution

  • It is an expected behavior.

  • We suggest raising an enhancement request for the same. For detailed steps on how to raise an enhancement request please follow the Knowledge Base Article (KBA) 2090228 - How to submit enhancement ideas for SAP SuccessFactors Products.

     

See Also

2090228 - How to submit enhancement ideas for SAP SuccessFactors Products

Keywords

rehire, new employment, userID, photo, delete, create, transfer, profile , KBA , LOD-SF-EC-HIR-NEW , Add New Employee Wizard , LOD-SF-EP , People Profile , LOD-SF-EC-HIR , Hire & Rehire Wizards , LOD-SF-EP-PHO , Photo Management , LOD-SF-EC-HIR-RIE , Rehire Inactive Employee , Product Enhancement

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Core all versions