3384610 - Address Type Ahead Search Does Not Work in Customers

Addresses are not detected when you type some address in Search Address field

SAP Cloud for Customer

1. Go to the Customers work center
2. Go to the Account or Individual Customers view
3. Click New
4. Start typing an address in Search Address field

Result: No addresses are detected in the field

Incorrect configurations in Mashup Web Services

Follow the below configuration steps

Configuration of DQM Address Typeahead

1. Go to the Administrator work center
2. Go to the Mashup Web Services view
3. Search for DQM Address Typeahead (Service ID: SW00095) in the Service Name field
4. Open it and click Copy *Do NOT change the Service Name and keep it as DQM Address Typeahead
5. Complete the fields in the Service Information

• Select OAuth in the Authorization Method field
• Put the clientid from the Service Key in the Consumer Key field
• Put the clientsecret the from Service Key in the Consumer Secret field
• Put /oauth/token?grant_type=client_credentials (Default URL) in the Request Token URL field
• Put /oauth/token?grant_type=client_credentials (Default URL) in the Access Token URL field
• Put /oauth/authorize (Default URL) in the Authorize URL field
• Select XML in the Service Protocol field
• Select Post in the HTTP Method field
• Select Form in the Content Type
• Put the URL from the Service Key in the URL field

    6. Click Save and Close
    7. Refresh the page and check to see if the Status is Active

Configuration of DQM Address Typeahead End Point

1. Go to the Administrator work center
2. Go to the Mashup Web Services view
3. Search for DQM Address Typeahead End Point (Service ID: SW00094) in the Service Name field
4. Open it and click Copy *Do NOT change the Service Name and keep it as DQM Address Typeahead End Point
5. Complete the fields in the Service Information

• Select OAuth in the Authorization Method field
• Put the clientid from the Service Key in the Consumer Key field
• Put the clientsecret from the Service Key in the Consumer Secret field
• Put /oauth/token?grant_type=client_credentials (Default URL) in the Request Token URL field
• Put /oauth/token?grant_type=client_credentials (Default URL) in the Access Token URL field
• Put /oauth/token?grant_type=client_credentials (Default URL) in the Authorize URL field
• Select XML in the Service Protocol field
• Select Post in the HTTP Method field
• Select Form in the Content Type
• Put the Endpoint URL from the Service Key in the URL field

    6. Click Save and Close
    7. Refresh the page and check to see if the Status is Active

Address Type Ahead, DQM, Mashup Web Services , KBA , LOD-CRM-IND-UTL , Utilities , AP-RC-GEN-MSH , Mashups , Problem