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3385191 - Grey metrics for Convergent Charging system in Solution Manager System Monitoring


Monitoring has been configured for Convergent Charging system but there are technical instance grey metrics with the following error on check data collection:

Exception: No metric type details for context ID [Managed Object ID] and metric type ID

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental



  • SAP Solution Manager 7.2


SAP Solution Manager 7.2


Convergent Charging, Exception: No metric type details for context ID, and metric type ID, SAP CC instance Availability, SAP CC Instance Status, SAP CC Introscope Availability, SAP CC Java Instance Status , KBA , SV-SMG-MON-ALR , Monitoring/Alerting/Reporting Infrastructure , Problem

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