Symptom
User has created a purchase document however when it is displayed the tax trace, throws an error:
Application log information for this run is not available.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Purchase Requests and Orders Work center
- Go to Purchase Order View
- Search for the relevant purchase order
- Edit it
- Navigate to Items tab
- Select the line item
- Navigate to Taxes tab
- Choose Display link under Tax Trace Details
- Error: Application log information for this run is not available.
Cause
User haven't opted the Activate Tax Trace functionality in document so the link displayed the error.
Resolution
The below steps apply to all purchase documents, here using a Purchase order as an example:
- Go to the Purchase Requests and Orders work center
- Go to the Purchase Orders view
- Select the relevant Purchase Order
- Navigate to Items tab and sub tab Taxes
- Go to the Actions button and Select Activate Tax Trace
- Select Save or Send Update
- Navigate to Items tab and move to sub tab Taxes
- Click Display link under Tax Trace Details
- The log of tax trace will then be visible
If the Tax Trace Details-option does not appear after saving, close the document and open it again.
Keywords
Activate tax trace; Application log information for this run is not available; Purchase order tax trace , KBA , SRD-SRM-PRO , Purchase Requests and Orders , Problem