SAP Knowledge Base Article - Public

3385251 - Offboarding Exit Survey Import - Onboarding

Symptom

Is it possible to import Exit Surveys from offboardees that were present before Offboarding standard feature was implemented in the system?

Environment

SAP SuccessFactors Onboarding

Cause

Candidates that were Offboarded prior to Offboarding implementation have a different data structure from the ones processed via standard Offboarding method, so they Exit surveys are not compatible.

Resolution

At this current version of the Onboarding (Offboarding) 2.0 it is not possible to import Exit Surveys from candidates that we offboarded before Offboarding solution was implemented. If you would like to change or improve this system behavior, We would suggest you submit an Enhancement Request to the product management team, which will be reviewed and voted on and might be included in the next release of the product. For more information on how to submit an Enhancement Request, please follow this KBA: How to submit enhancement ideas for SAP SuccessFactors Products

Keywords

onb, ofb, offboarding, onboarding, exit, survey, import, candidates, offboardee, offboarded , KBA , LOD-SF-OBX-OFP , Offboarding 2.0 , How To

Product

SAP SuccessFactors Onboarding all versions