Symptom
A new license was generated but ASE continues in grace mode. In the log:
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00:0000:00000:00000:2023/09/11 18:21:38.96 kernel SySAM: Using licenses from: //ffffffff/XXX/SYSAM-2_0/licenses/XXX1_SYB.lic
00:0000:00000:00000:2023/09/11 18:21:38.97 kernel SySAM: Checked out graced license for 4 ASE_CORE (2021.12310/permanent/YYYY YYYY YYYY YYYY) will expire Wed 01 Nov 2023 07:38:39 PM +04.
00:0000:00000:00000:2023/09/11 18:21:38.97 kernel SySAM: Failed to obtain license(s) for ASE_CORE feature from license file(s) or server(s).
00:0000:00000:00000:2023/09/11 18:21:38.97 kernel SySAM: No such feature exists. Verify that a license containing the feature name ASE_CORE is available or generate and deploy the license from the SAP Support Portal.
00:0000:00000:00000:2023/09/11 18:21:38.97 kernel SySAM: License feature name: ASE_CORE
00:0000:00000:00000:2023/09/11 18:21:38.97 kernel SySAM: License search path: //ffffffff/XXX/SYSAM-2_0/licenses/XXX1_SYB.lic:
00:0000:00000:00000:2023/09/11 18:21:38.97 kernel SySAM: FlexNet Licensing error:-5,414
00:0000:00000:00000:2023/09/11 18:21:38.97 kernel Error: 131274, Severity: 17, State: 1
00:0000:00000:00000:2023/09/11 18:21:38.97 kernel SySAM: WARNING: ASE will shutdown on Wed 01 Nov 2023 07:38:39 PM +04, unless a suitable ASE_CORE license is obtained before that date.
00:0000:00000:00000:2023/09/11 18:21:38.97 kernel This product is licensed to: BBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBB
00:0000:00000:00000:2023/09/11 18:21:38.97 kernel Checked out license ASE_CORE
00:0000:00000:00000:2023/09/11 18:21:38.97 kernel Adaptive Server Enterprise (Enterprise Edition)
00:0000:00000:00000:2023/09/11 18:21:38.99 kernel Using config area from primary master device.
00:0000:00000:00000:2023/09/11 18:21:39.00 kernel SySAM: Checked out graced license for 4 ASE_PARTITIONS (2021.12310/permanent/YYYY YYYY YYYY YYYY) will expire Wed 01 Nov 2023 06:43:11 PM +04.
00:0000:00000:00000:2023/09/11 18:21:39.00 kernel SySAM: Failed to obtain license(s) for ASE_PARTITIONS feature from license file(s) or server(s).
00:0000:00000:00000:2023/09/11 18:21:39.00 kernel SySAM: No such feature exists. Verify that a license containing the feature name ASE_PARTITIONS is available or generate and deploy the license from the SAP Support Portal.
00:0000:00000:00000:2023/09/11 18:21:39.00 kernel SySAM: License feature name: ASE_PARTITIONS
00:0000:00000:00000:2023/09/11 18:21:39.00 kernel SySAM: License search path: //ffffffff/XXX/SYSAM-2_0/licenses/XXX1_SYB.lic:
00:0000:00000:00000:2023/09/11 18:21:39.00 kernel SySAM: FlexNet Licensing error:-5,414
00:0000:00000:00000:2023/09/11 18:21:39.00 kernel Error: 131275, Severity: 17, State: 1
00:0000:00000:00000:2023/09/11 18:21:39.00 kernel SySAM: WARNING: ASE functionality that requires the ASE_PARTITIONS license will be disabled on Wed 01 Nov 2023 06:43:11 PM +04, unless a suitable ASE_PARTITIONS license is obtained before that date.
00:0000:00000:00000:2023/09/11 18:21:39.00 kernel Checked out license ASE_PARTITIONS
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Environment
- SAP Adaptive Server Enterprise/Replication Server 16.0 SP03 PL13, or later
- SAP Adaptive Server Enterprise/Replication Server 16.0 SP04 PL04, or later
Keywords
license server served license grace period Failed to obtain license , KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , Problem
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