SAP Knowledge Base Article - Preview

3385260 - New license was generated but server continues in grace mode - SAP ASE

Symptom

A new license was generated but ASE continues in grace mode. In the log:

======

00:0000:00000:00000:2023/09/11 18:21:38.96 kernel  SySAM: Using licenses from: //ffffffff/XXX/SYSAM-2_0/licenses/XXX1_SYB.lic
00:0000:00000:00000:2023/09/11 18:21:38.97 kernel  SySAM: Checked out graced license for 4 ASE_CORE (2021.12310/permanent/YYYY YYYY YYYY YYYY) will expire Wed 01 Nov 2023 07:38:39 PM +04.
00:0000:00000:00000:2023/09/11 18:21:38.97 kernel  SySAM: Failed to obtain license(s) for ASE_CORE feature from license file(s) or server(s).
00:0000:00000:00000:2023/09/11 18:21:38.97 kernel  SySAM: No such feature exists. Verify that a license containing the feature name ASE_CORE is available or generate and deploy the license from the SAP Support Portal.
00:0000:00000:00000:2023/09/11 18:21:38.97 kernel  SySAM: License feature name:  ASE_CORE
00:0000:00000:00000:2023/09/11 18:21:38.97 kernel  SySAM: License search path:   //ffffffff/XXX/SYSAM-2_0/licenses/XXX1_SYB.lic:
00:0000:00000:00000:2023/09/11 18:21:38.97 kernel  SySAM: FlexNet Licensing error:-5,414
00:0000:00000:00000:2023/09/11 18:21:38.97 kernel  Error: 131274, Severity: 17, State: 1
00:0000:00000:00000:2023/09/11 18:21:38.97 kernel  SySAM: WARNING: ASE will shutdown on Wed 01 Nov 2023 07:38:39 PM +04, unless a suitable ASE_CORE license is obtained before that date.
00:0000:00000:00000:2023/09/11 18:21:38.97 kernel  This product is licensed to: BBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBBB
00:0000:00000:00000:2023/09/11 18:21:38.97 kernel  Checked out license ASE_CORE
00:0000:00000:00000:2023/09/11 18:21:38.97 kernel  Adaptive Server Enterprise (Enterprise Edition)
00:0000:00000:00000:2023/09/11 18:21:38.99 kernel  Using config area from primary master device.
00:0000:00000:00000:2023/09/11 18:21:39.00 kernel  SySAM: Checked out graced license for 4 ASE_PARTITIONS (2021.12310/permanent/YYYY YYYY YYYY YYYY) will expire Wed 01 Nov 2023 06:43:11 PM +04.
00:0000:00000:00000:2023/09/11 18:21:39.00 kernel  SySAM: Failed to obtain license(s) for ASE_PARTITIONS feature from license file(s) or server(s).
00:0000:00000:00000:2023/09/11 18:21:39.00 kernel  SySAM: No such feature exists. Verify that a license containing the feature name ASE_PARTITIONS is available or generate and deploy the license from the SAP Support Portal.
00:0000:00000:00000:2023/09/11 18:21:39.00 kernel  SySAM: License feature name:  ASE_PARTITIONS
00:0000:00000:00000:2023/09/11 18:21:39.00 kernel  SySAM: License search path:   //ffffffff/XXX/SYSAM-2_0/licenses/XXX1_SYB.lic:
00:0000:00000:00000:2023/09/11 18:21:39.00 kernel  SySAM: FlexNet Licensing error:-5,414
00:0000:00000:00000:2023/09/11 18:21:39.00 kernel  Error: 131275, Severity: 17, State: 1
00:0000:00000:00000:2023/09/11 18:21:39.00 kernel  SySAM: WARNING: ASE functionality that requires the ASE_PARTITIONS license will be disabled on Wed 01 Nov 2023 06:43:11 PM +04, unless a suitable ASE_PARTITIONS license is obtained before that date.
00:0000:00000:00000:2023/09/11 18:21:39.00 kernel  Checked out license ASE_PARTITIONS
.....
......


======


Read more...

Environment

  • SAP Adaptive Server Enterprise/Replication Server 16.0 SP03 PL13, or later
  • SAP Adaptive Server Enterprise/Replication Server 16.0 SP04 PL04, or later

Keywords

license server served license grace period Failed to obtain license , KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.