SAP Knowledge Base Article - Public

3385326 - Error in OData POST Request of Email With Image

Symptom

You are using the OData EMail collection to POST emails in tickets which contain inline images, however you face errors such as 

<message xml:lang="en">Error occurred while processing entity no. 1|Property 'img' not found</message>

Or you get a bad request error.

Environment

SAP Cloud for Customer

Cause

Inline images are not yet part of this OData collection.

Resolution

Unfortunately we cannot yet support this. You can make use of the Influence portal to request this enhancement: 

https://influence.sap.com/sap/ino/#/campaign/1867 



Keywords

e-mail, ticket, odata, collection, Property 'img' not found, Error occurred while processing entity no, inline image, images , KBA , LOD-CRM-SC-EML , Email , Product Enhancement

Product

SAP Cloud for Customer core applications 2308