Symptom
You are using the OData EMail collection to POST emails in tickets which contain inline images, however you face errors such as
<message xml:lang="en">Error occurred while processing entity no. 1|Property 'img' not found</message>
Or you get a bad request error.
Environment
SAP Cloud for Customer
Cause
Inline images are not yet part of this OData collection.
Resolution
Unfortunately we cannot yet support this. You can make use of the Influence portal to request this enhancement:
https://influence.sap.com/sap/ino/#/campaign/1867
Keywords
e-mail, ticket, odata, collection, Property 'img' not found, Error occurred while processing entity no, inline image, images , KBA , LOD-CRM-SC-EML , Email , Product Enhancement