SAP Knowledge Base Article - Public

3385334 - Cannot change any value of product inside quote

Symptom

When changing quantity, price or discount in product inside quote, receiving: "You're not allowed to change the discount to the desired value. For more details, contact your SAP CPQ administrator."

Environment

SAP SALES CLOUD CPQ

Reproducing the Issue

  1. Enter in a quote with product;
  2. Try to change quantity or discount of product;
  3. Error message is displayed.

Cause

When discount rule has a specific minimum and maximum value, and override option is not enabled, this is the error message displayed when the rule is broken.

Resolution

To resolve, it is possible to allow the override of discount or change the minimum and maximum values.

See Also

Keywords

Discount, Override, Error Message, CPQ , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Known Error

Product

SAP CPQ 2023