Symptom
When changing quantity, price or discount in product inside quote, receiving: "You're not allowed to change the discount to the desired value. For more details, contact your SAP CPQ administrator."
Environment
SAP SALES CLOUD CPQ
Reproducing the Issue
- Enter in a quote with product;
- Try to change quantity or discount of product;
- Error message is displayed.
Cause
When discount rule has a specific minimum and maximum value, and override option is not enabled, this is the error message displayed when the rule is broken.
Resolution
To resolve, it is possible to allow the override of discount or change the minimum and maximum values.
See Also
Keywords
Discount, Override, Error Message, CPQ , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Known Error
Product
SAP CPQ 2023