SAP Knowledge Base Article - Public

3385375 - During Sales Order creation the Ship-to party is automatically filled with the value for the Sold-to party if the partner determination pop-up is ignored.


The user notices that during sales order creation if the Ship-to partner determination pop-up is ignored that the value of the Ship-to field defaults to the value of the Sold-to party.  



Reproducing the Issue

The following preconditions have been reached:

  • Within the Business Partner master data record, in the role FLCU01, the Partner Functions maintained for the Sales Area include at least two ship-to party values.
  • These values are different from the value maintained for the sold-to party. 

Steps to Reproduce:

  1. Open the Create Sales Order (VA01) App.
  2. Set the Organizational Data as the same as Sales Area maintained for the relevant Business Partner Record.
  3. Set the Order Type as "OR".
  4. Click Enter.
  5. Populate the Sold-to Party field with the relevant value.
  6. Populate the Cust. Reference field with the relevant value.
  7. Populate the Pyt Terms field with the relevant value.
  8. Press Enter.
  9. A Pop up is shown containing the values of the two ship-to parties maintained in the Business Partner Master data record.
  10. Click on the cancel button (red "X") of the popup to ignore this proposal and close the window. 
  11. The value of the ship-to party defaults to the value maintained for the sold-to party.


Expected system behaviour.


  • If the end user clicks the cancel button, this ignores the system proposed determination for the ship-to party and results in the system populating the value as being "Automatically filled by Sold-to Party (Automatic Determination was unsuccessful)". 
  • This can be seen within the Partner Determination log viewable at Header Level during the Sales Order creation.
  • In order to ensure that the system determination is not ignored , the user should click the enter button explicitly. 


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