SAP Knowledge Base Article - Public

3385613 - Upon deleting notification pagination rendering  to first page.

Symptom

When trying to delete any notification in c4c , the page is rendering to first page all the time.

Environment

SAP Cloud for Customer

Reproducing the Issue

  • Open the C4C system.
  • Go to the Notification next to user menu. 
  • Navigate to 2nd page of Notification and delete any Notification.
  • You can observe that the  notification page will revert back to first page from 2nd page .

Cause

This is the Excepted Behavior .

Resolution

The scenario is working as per System Design.

Keywords

notifications, e-mail, cases, c4c, Cloud for customer, case update , KBA , email notification ,  Key User Custom Object Notification generation , How To delete Notification  , KBA , AP-RC-CU-NOT , Key User Custom Object Notification generation , Problem

Product

SAP Cloud for Customer core applications all versions