3385791 - New Behaviours introduced in the Redesigned Applicant Workbench

Here are the new behaviours introduced in the Redesigned Applicant Workbench:

1. To move applicants to another status, the user can click on “Move” button and the next status will be automatically pre-selected. This redesigned action provides clear feedback to the user about the validity of move for selected applicant. The user can choose another status if needed. The drag & drop feature is not supported.  

2. Anonymized applications and applications marked for anonymization are not displayed in the new tool as only applicants on whom you can perform action are visible. 

If you would like to see any applicants in following statuses, then you will need to switch to the legacy workbench: 

• Deleted on Demand by Admin  

• Deleted on Demand by Candidate 

• Declined DPCS  

 New applicant workbench: 

3. The redesigned Applicant Management tool lets Recruiting users control all applicant status changes through the Move button only.  For this reason, in the redesigned workbench, onChange rules configured on Status will not be supported, meaning: 

• If an onChange rule is set to modify the value for Status automatically, this will not work. 

• Example: If value for Rating is < 5 = set Status to disqualify 

• If an onChange rule is set on the Status field itself, this will not work. 

• Example: When Status is changed to "Interview" = set Interview Picklist to “To be scheduled” and raise alert “Please make sure to schedule interview” 

Beside this specific use case (onChange rules on Status), all other onChange and onSave rules will work the same in the redesigned workbench/legacy and honor same functionalities. If you have set an onChange rule on Status, you can convert this onChange rule to an onSave rule. 

Minor differences to be aware between onChange and onSave rules: 

• We can’t raise alerts with onSave rules. 

• onSave changes the value stored in the database versus onChange changes the value in the UI (that can then be modified by user before saving in the data base = it acts more as a suggestion) 

• onSave rules are triggered once clicking on "Save" or "Move" versus onChange rules are triggered when modifying a value in the portlet. 

4. "View Resume" action is not present anymore. To access an applicant's resume, follow these steps: 

• Click on the applicant's name to view their details. 

• Navigate to the "Resume and Documents".  

What about Resume carousel?  

In the list, you can select multiple applicants and then select View Details action, so that you can see the detail view of these applicants, included their resumes. As in a carousel, click then on the little arrow at the top-right corner when you want to switch to next applicant’s resume/details.  

5. “View Profile” link is not supported in the new workbench. Hence, the comments attached to the Candidate Profile are not visible. However, they can be viewed from the candidate search page. 

6. Manage Columns option: up to 9 columns can be selected and displayed at the same time. Columns display is not driven by the code in the template.  

Example unread column configuration(Please review the Consideration section in this LINK for more information): The field sysNewApplicant must be made displayable = Yes in Manage Data -> Recruiting User Personalization Object.
 

If Recruiting User Personalization Object is not visible to user, then RBP must be provided to the permission role.

Permission Roles ->  Manage MDF Recruiting Objects -> Recruiting User Personalization Object.

7. multiattachmentselection fields type behaviour: if a document is added by candidate, it can be deleted/replaced by Recruiting user in latest workbench, if the user has the correct permissions. 

8. Live data icon: it will provide the latest information updated by the candidate in their profile. However, the information provided while applying to the job requisition will not change (snapshot concept)   

9. To access the navigation tabs such as job profile, job postings, candidate search, view candidate ratings, users will need to click on “Job requisition title” to be able to access to these tabs. 

10. Comments appear incorrectly in the candidate workbench (legacy system):