SAP Knowledge Base Article - Preview

3385821 - System reached or exceeded the limit of the maximum threshold of allowed active licensed payees in Incentive Management Admin

Symptom

System reached or exceeded the limit of the maximum threshold of allowed active licensed payees Incentive Management Admin.

Customer is receiving the message, "You have XXXX active payees out of your licensed XXXX payee count. This puts you over XX% capacity with XXXX payees left. Certain actions will be disabled if you exceed the licensed limit. Please contact SAP Support on how to resolve this issue."

The system will prevent the customer from adding additional positions, load data via any data loader, and/or pipelines fail once they reach/exceed their contracted count.


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Environment

SAP SuccessFactors Incentive Management Portal

Product

SAP SuccessFactors Agent Lifecycle Management all versions

Keywords

Incentive, Management, license, threshold  , KBA , CEC-SAL-COM , SuccessFactors Incentive Management , How To

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