SAP Knowledge Base Article - Public

3386126 - Calendar workcenter position cannot be changed in C4C in both Mobile and desktop view


Changing the position of calendar workcenter within organize workcenter does not change the position of calendar in Mobile application and desktop version of C4C


Cloud for Customer

Reproducing the Issue

1. Navigate to "Organized Work Center and Work Center View List" within general settings

2. Open an existing or create a new work center view 

3. Change the position of Calendar workcenter as seen below


4. Save and check the position within the desktop version of C4C and the mobile application

5. The position maintain in organized workcenter is 11 but the position did not change in the mobile and desktop view.


Workcenter Views Home and Calendar would always be sequenced first and any change to its sequence will not be respected (for both Hierarchy and Flat)


This is the expected behavior and it is currently not possible to change the position of this workcenter.


Calendar workcenter, Organized workcenter view, position, cannot change , KBA , AP-RC-UIF , C4C UI Framework , Problem


SAP Cloud for Customer core applications all versions