SAP Knowledge Base Article - Public

3386126 - Calendar workcenter position cannot be changed in C4C in both Mobile and desktop view

Symptom

Changing the position of calendar work center within organize work center does not change the position of calendar in Mobile application and desktop version of C4C

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

Cloud for Customer

Reproducing the Issue

1. Navigate to "Organized Work Center and Work Center View List" within general settings

2. Open an existing or create a new work center view 

3. Change the position of Calendar work center as seen below

 

4. Save and check the position within the desktop version of C4C and the mobile application

5. The position maintain in organized work center is 11 but the position did not change in the mobile and desktop view.

Cause

Work center Views Home and Calendar would always be sequenced first and any change to its sequence will not be respected (for both Hierarchy and Flat)

Resolution

This is the expected behavior and it is currently not possible to change the position of this work center.

Keywords

Calendar work center, Organized work center view, position, cannot change , KBA , AP-RC-UIF , C4C UI Framework , Problem

Product

SAP Cloud for Customer core applications all versions