Symptom
Changing the position of calendar work center within the organize work center, does not change the position of calendar in Mobile application and desktop version of C4C
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
SAP Cloud for Customer
Reproducing the Issue
1. Navigate to "Organized Work Center and Work Center View List" within Administration-->general settings
2. Open an existing or create a new work center view
3. Change the position of Calendar work center as seen below
4. Save and check the position within the desktop version of C4C and the mobile application
5. The position maintained in the organized work center is 11 but the position did not change in the mobile and desktop view.
Cause
Work center Views Home and Calendar would always be sequenced first and any change to its sequence will not be respected (for both Hierarchy and Flat)
Resolution
This is the expected system behavior
Keywords
Calendar work center, Organized work center view, position, cannot, change , KBA , AP-RC-UIF , C4C UI Framework , Problem
Product
Attachments
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