3386260 - Category 41 To-Do Tasks are Not Visible on the To-Do Panel

• As per Where To-Do Tasks Are Shown, Category 41 To-Do Tasks (Complete Task for External Integration) are visible on the To-Do Panel. 
• Category 41 To-Do task named ~Complete Task for External Integration~ (under product area Intelligent Services) are not being displayed/listed on the To-do panel but we can see it when querying the task via oData API (aka TodoEntryV2). 

SAP SuccessFactors HXM Suite

1. Add a task on the Category 41 To-Do Tasks via oData API. 
2. Login to your SF instance. 
3. Check the To-Do Panel from the right side on the Home Page and notice that the added Category 41 To-Do task is not being displayed. 

• Intelligent Services tile is set to hidden in Manage Home Page > Show/Hide To-Do Tiles.
• Show/Hide To-Do Tiles is not visible anymore on Manage Home Page, therefore, there is no current way to enable this on the instance. 

If you wish to make the Category 41 To-Do task visible on the To-Do Panel, we now offer a self-service option in the Check Tool, allowing you to manually remove the show/hide configuration data. 

1. Go to Check Tool. 
2. Click the Migration Tab. 
3. On the Search Filter, select Home Page for Application and "to-do visibility" for the Title. 
4. Of all the Checks results, please select Legacy to-do visibility settings are cleaned up. (LegacyTodoTileVisibility).
5. On the right panel, the Results shows the to-do tiles which are set as hidden by customer.  
6. Should you wish to display these to-do tiles on your to-do panel again, click Quick Fix. This action will remove the show/hide configuration in legacy homepage so all supported tiles ( todo categories) will be visible on the to-do panel.

• Managing Home Page | SAP Help Portal
• Where To-Do Tasks Are Shown
• Using the Check Tool to Solve Issues | SAP Help Portal