Symptom
You notice that a Contract has not triggered automatic renewal after the conditions in the Renewal Rule have been met. Checking the BTM Task of the Renewal, you see error "Organization Contracting Unit ID ABC must have organizational role Customer Service on DD.MM.YYYY" (Where ABC Represents the Contracting Unit ID).
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Environment
SAP Business ByDesign
Product
SAP Business ByDesign all versions
Keywords
Contract, Role, Org Unit, Defined, Renewal, Renewed, Failed, Didn't Renew, Triggered, Renewal Rule, Customer Contract , KBA , SRD-CRM-ORD , Orders & Contracts , How To
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