Symptom
Event notification is not triggered when creating objects via Data Workbench. However, when creating by either QC screen or OData API, the event notification is getting triggered.
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Environment
SAP Cloud for Customer
Reproducing the Issue
- Create an object via either QC screen or OData API.
- Go to Administrator > General Settings > Event Notification.
- An event notification is triggered.
- Create an object via Data Workbench > Import, no event notification gets triggered.
Cause
In INSERT case the system runs with some relaxed checks/validations. Also, further processes like event subscriptions as defined in event notification won't be called.
Resolution
Please use Upsert operation to create objects for triggering an event notification. In UPSERT case (which can be used for the creation and update of data) the system runs the complete checks and follow-up events will be triggered.
See Also
Keywords
event notification, data workbench , KBA , LOD-CRM-INT-DWB , Data Workbench , AP-RC-UIF , C4C UI Framework , Problem