3386325 - Event notification is not triggered when creating objects via Data Workbench

Event notification is not triggered when creating objects via Data Workbench. However, when creating by either QC screen or OData API, the event notification is getting triggered.

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SAP Cloud for Customer

1. Create an object via either QC screen or OData API.
2. Go to Administrator > General Settings > Event Notification.
3. An event notification is triggered.
4. Create an object via Data Workbench > Import, no event notification gets triggered.

In INSERT case the system runs with some relaxed checks/validations. Also, further processes like event subscriptions as defined in event notification won't be called.

Please use Upsert operation to create objects for triggering an event notification. In UPSERT case (which can be used for the creation and update of data) the system runs the complete checks and follow-up events will be triggered.

3263912  - Assignment Notification Not Sent for Data Workbench Objects

event notification, data workbench , KBA , LOD-CRM-INT-DWB , Data Workbench , AP-RC-UIF , C4C UI Framework , Problem