SAP Knowledge Base Article - Public

3386389 - Time Off Identical Absence Request Error

Symptom

We received an error when we trying to create another half day request,

"An identical absence request was already submitted a few seconds ago. As such, this request will be ignored. Please do not try to submit another absence. Instead, please refresh your list of absences and check whether the original absence has been created"

Environment

  • SAP SuccessFactors Employee Central - Time Management

Reproducing the Issue

  1. Navigate to Time off Request UI (ESS/ADMIN)
  2. Create half day leave
  3. Submitted successfully
  4. Create another Half day leave for the same day
  5. System throws an error,"An identical absence request was already submitted a few seconds ago. As such, this request will be ignored. Please do not try to submit another absence. Instead, please refresh your list of absences and check whether the original absence has been created"

Cause

  • Working As Designed

Resolution

  • It is an expected behavior.
  • The system will throw an error, if we attempt to submit an employee time(Leave Request) within 120 seconds(2 minutes) by simply changing the requested field and making no changes to the following fields,
    • CompanyId,
    • UserId(),
    • TimeType(),
    • ApprovalStatus(),
    • Start Date,
    • End Date.

Keywords

An identical absence request was already submitted a few seconds ago. As such, this request will be ignored. Please do not try to submit another absence. Instead, please refresh your list of absences and check whether the original absence has been created, identical absence request, identical absence, An identical absence request was already submitted a few seconds ago, duplicate absence. , KBA , LOD-SF-EC-TIM-UI , Team Absence Calender/ Workbench/ ESS UI's , LOD-SF-EC-TIM , Time Off , LOD-SF-EC-TIM-ABS , Absence error's - Calculations, Deductions, TT&ET , Problem

Product

SAP SuccessFactors Employee Central 2305