Symptom
You've observed that the INV_SOL_GW_END_User was automatically assigned to a business user.
Environment
SAP Cloud for Customer
Reproducing the Issue
- Go to Administrator Work Center.
- Go to General Settings.
- Click on Business Roles.
- Business Role "INV_SOL_GW_END_User" is with status as Active.
Cause
This particular business role does not have any significant impact and no action is necessary for it. The mentioned business role will be processed automatically and you can disregard it if you've noticed it being assigned.
Resolution
The role INV_SOL_GW_END_User is an end-user role with an end-user work center assigned to it. It will be assigned to users once they are provisioned from the server side. There is a job that runs every 5 minutes to assign the end-user work center to newly provisioned users from SSI. The first time, it creates this role in the newly provisioned tenant, and from then on, we assign this role to newly provisioned users.
Keywords
INV_SOL_GW_END_User , Buisness role assignment, SSI Buisness role , KBA , LOD-CRM-GW-SCC , Invisible CRM - Smart Cloud Connect Solution , Problem
SAP Knowledge Base Article - Public