SAP Knowledge Base Article - Public

3386832 - [Onboarding] History of the candidate is wiped out after second rehire check (accepted as Rehire on New Employment) in Employee Profile.

Symptom

We noticed that for manually onboarded candidates (OR via ATS) that are verified as rehires, the name and other personal information gets removed from the old profile after the 2nd rehire verification step is completed and accepted with "Rehire on New Employment" only.   

Environment

SAP SuccessFactors Onboarding

Cause

  • This is a known issue and Engineering Team would fix the issue in the upcoming releases

Resolution

  • Kindly follow the KBA for the fix date

Keywords

RONE, Employee History, History, Rehire, New Employment, Personal Info , KBA , LOD-SF-OBX-RHM , Rehire Mechanism , Problem

Product

SAP SuccessFactors Onboarding 2305