Symptom
You have created a Project Baseline and sent it for approval, the approver can receive it on PC end, but cannot receive it on Mobile App, even though the approver is assigned with Mobile Approval Authorization view under Project Management work center.
Environment
SAP Business ByDesign
Cause
There are 15 categories, for which backend logic is written and is fetching the approval tasks list for sending it to Mobile application for displaying.
If there are any other approval tasks which were created other than these categories, then no backend logic written to get the approval tasks list.
Please find the approval categories list:
TABLE_LINE
ERM_EXP_REP_APPROVE
REQ_IR_APPROVAL
PUR_PO_APPROVAL
/SRMAP/PUR_TPO_APP
SIV_INV_APPROVAL
PUR_GSA_APPROVAL
PUR_PCT_APPROVAL
HCM_TIMX_EMPLOYEE_TIME_APPROVAL
CUST_QUOTE_APPROVAL_REQUEST
CRM_SO_APPROVE
/SRMAP/PUR_PR_APP
CRM_SRVO_APPROVE
CRM_CI_APPROVE
FND_BUPA_SUPPLIER_APPROVAL
TIME_RECORDING
SAP has pre-maintained/implemented the 15 approval categories for all users across the world for every customer. If there any such cases if tasks are created apart from these 15 categories, then they will not be shown on mobile client as their implementation is not for done for Mobile.
Even you are assigned with Project Management work center Mobile Approval Authorization view, the approval task that user has created will show only on Desktop UI/Oberon client not on Mobile Client because the created task is not falling under any of the categories which were mentioned above.
Resolution
This is standard system behavior.
Keywords
Approval, Project Baseline, Mobile App , KBA , SRD-CC-MOB , Mobile Framework , Problem