SAP Knowledge Base Article - Public

3387030 - Item(s) was/were not activated due to online payment block error during manual clearing - S/4HANA Cloud


Clearing of supplier invoice in App Clear Outgoing Payments returns to error: "& item(s) was/were not activated due to online payment block".

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."



Reproducing the Issue

  • Enter App Clear Outgoing Payments - Manual Clearing.
  • Select Clear Open Items.
  • Enter Company Code and Supplier.
  • Select document and clear.
  • Error occurs: "& item(s) was/were not activated due to online payment block".


Supplier has payment block added in the document. Payment block has "blocked for manual payment indicator" in SSCUI / Activity 101040 "Check Payment Block Reason".

If this indicator is set, documents cannot be cleared during manual entry of outgoing payments.

In this case example payment block B, N, P, Q, V and Z are blocked for manual payments.

SSCUI 101040


1. Remove the blocking flag temporary in SSCUI 101040. After the reversal it can be added again.

2. Edit related FI document in Manage Journal Entries App and remove the payment block of supplier line item manually.

See Also


payment block, SSCUI 101040, Clear Outgoing Payments, Clear Incoming Payments, manual, payment, F5528, F5 528 , KBA , FI-FIO-AP-2CL , Fiori UI for Accounts Payable (Public Cloud) , Problem


SAP S/4HANA Cloud 2308