SAP Knowledge Base Article - Preview

3387166 - Unable to download Desktop Agent

Symptom

User is unable to download the Desktop Agent from the "Settings --> Agent Upgrade" options in Build Process Automation/IRPA Factory.

Error message "Unable to download agent."

In the Http Watchtrace you may see one of the errors below:

  1. "SAP_IPA_00015"
  2. "500 Internal Server Error"
  3.  "403 Forbidden from HEAD..."


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Environment

SAP Build Process Automation 

SAP Intelligent Robotic Process Automation

Keywords

repositories.cloud.sap/com/sap/intelligent-rpa/SAPDesktopAgentSetup, message history, btp business technology platform.  SW_DOWNLOAD sales representative account manager bpa, Your secret ID has expired, Please go to the RBSC portal to create a new one, RBSC , portal, managed, automatic, get to download page, Update Expired RBSC Secret ID  , KBA , BPI-PA , SAP Process Automation , CA-ML-IPA , IPA , Problem

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